Grievance Redressal

FTA Marketplace is operated by SeeSawPro Enterprises Private Limited, Pune, Maharashtra. Complaints about content on the platform, about how we apply our terms, or about your personal data go to our Grievance Officer at support@ftamarketplace.com, with "Grievance" in the subject. We acknowledge a complaint within 24 hours and resolve it within 7 days; a complaint that content is unlawful is dealt with within 36 hours, and one about nudity, sexual acts or sexual abuse material, including morphed images, within 2 hours. You can appeal the Grievance Officer's decision to the Government of India's Grievance Appellate Committee within 30 days.

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